a. Identity Data:

We may collect details that help us identify you, such as your full name, company name, job title, and your past and present places of employment. This information is used to personalize your experience and facilitate accurate matching on our platform.

b. Contact Data:

We collect your email address, phone number, and business address to enable seamless communication and provide you with service-related updates. These details also allow us to respond to inquiries and provide customer support effectively.

c. Account Data:

Your login credentials, profile information, and service preferences may be collected to ensure secure access to your account and to deliver the services you request. This data helps us maintain and tailor your platform experience.

d. Transaction Data:

We process payment information, such as billing details and subscription history, through trusted third-party providers. This ensures your financial information remains secure while allowing us to manage your transactions and maintain accurate billing records.

e. Usage Data:

We may gather data about your activity on the platform, including interactions between Clients and Experts. This helps us monitor engagement levels, improve service features, and deliver a better user experience.

f. Technical Data:

We collect technical information such as your IP address, browser type, device identifiers, and cookies. This data supports platform security, functionality, and performance improvements.

a. Service Delivery:

We use your personal data to provide and improve our AI-powered matching services, ensuring Clients and Experts are connected effectively and efficiently.

b. Communication Facilitation:

Your information allows us to facilitate communication between Clients and Experts, making collaboration smooth and productive.

c. Payment Processing:

We use transaction details to process payments, manage subscriptions, and handle billing securely through third-party providers.

d. Legal Compliance:

Your information may be used to meet our legal and regulatory obligations, including tax, financial reporting, and data protection requirements.

e. Security and Fraud Prevention:

We monitor usage data to detect unusual activity, prevent fraud, and ensure the integrity of our platform for all users.

f. Updates and Marketing:

With your consent, we may send you newsletters, product updates, or promotional offers. You can opt-out at any time if you no longer wish to receive these communications.

a. Contract:

Processing is necessary to deliver the services you have signed up for and to fulfill our obligations under the agreement.

b. Legal Obligation:

We process data where required to comply with financial, tax, or regulatory requirements.

c. Consent:

In cases such as marketing communications, we process your data only where you have provided explicit consent.

d. Legitimate Interests:

We may process your data to improve our services, enhance user experience, and maintain platform security, provided these interests do not override your rights and freedoms.

a. Experts/Clients:

We share relevant information with Experts or Clients you are matched with, as necessary to deliver services effectively.

b. Service Providers:

We may share your data with trusted third-party providers, such as payment processors, hosting providers, and analytics tools. These providers are bound by confidentiality and data protection obligations.

c. Regulatory Authorities:

If legally required, we may disclose your information to regulators or authorities.

We do not sell your personal information to third parties.

a. Secure Storage:

Your personal data is stored on servers located in GDPR-compliant jurisdictions, with robust security measures in place.

b. Retention Periods:

We retain personal data only as long as necessary to fulfill the purposes outlined in this Policy or as required by law.

c. Deletion and Anonymisation::

When data is no longer needed, it will be securely deleted or anonymised to ensure your privacy.

a. Use of Cookies:

We use cookies and similar technologies to improve your experience, analyze usage patterns, and personalize our services.

b. Managing Preferences:

You can control or disable cookies through your browser settings, though some features of our platform may not function properly without them.

Under UK GDPR, you have the right to:

a. Access:

Request a copy of the personal data we hold about you.

b. Correction:

Request the correction of inaccurate or incomplete data.

c. Deletion:

Request the deletion of your data (“right to be forgotten”).

d. Restriction:

Request that we restrict how your data is processed.

e. Portability:

Request the transfer of your data to another service provider.

f. Objection:

Object to certain types of processing, including direct marketing.

g. Withdrawal of Consent:

Where consent was provided, you may withdraw it at any time.

To exercise these rights, please contact us at info@foodcs.co.uk .

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, or disclosure. These measures are reviewed and updated regularly to align with industry best practices.

Our platform and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us immediately, and we will take steps to remove it.

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices. Significant updates will be communicated via email or notifications on our platform. The most recent version will always be available on our website.

If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your personal data, please contact us:

Email: info@foodcs.co.uk

‍Address: Manchester , 001, UK

If you are not satisfied, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO): www.ico.org.uk.